Workshop Controller – Saltash (Soon to be moving to Plymouth)
Salary: £35,000 - £43,000 depending on experience.
Working hours: Monday to Friday 07:30 – 17:00
An exciting opportunity has arisen for an experienced Workshop Controller to join our team at our Saltash site.
We will soon be moving our new site in Plymouth!
What you’ll be doing:
- Dealing with customers bringing in their vehicle for recall, service or repair
- Providing feedback to customers on their service/repair, including pricing of additional work when required, explaining the reasons fully and competently
- Day to day running of the workshop
- Managing all staff within the department, communicating instructions to technicians and ensuring that work is completed in a timely manner
- Costing jobs ready for invoicing
- Quality check job cards for audit purposes
- Signing off service documents
What we need from you:
- A working technical understanding of vehicles in order to clearly explain repairs/additional repairs to customers
- Customer service skills, including dealing with difficult situations and an ability to up-sell our services and products where appropriate
- Strong IT skills
- Awareness of warranty guidelines, service intervals, etc
- Be organised, efficient and able to multi-task efficiently
- Be flexible, energised and a team player
- Previous experience in a similar role
- Manage efficiency, productivity, utilisation
- Meet all KPI targets set out by depot manager
- Attend relevant DAF product training courses
In return we’ll offer:
- A market leading manufacturer led training plan to develop your skills
- 22 days holiday + Bank holidays, increases with length of service
- Competitive employer pension
- Career development opportunities
- £2000 Referral bonus for successful introduction of fellow technicians
Who we are:
Adams Morey is a part of the Greenhous Group which holds a position as one of the leading independent commercial enterprises in the UK. With 21 sites across the UK, Greenhous are one of the largest group across the network.
Adams Morey itself was launched in 1973 and has successfully built an extensive customer base in the truck and van marketplace along the south coast. With its company headquarters in Southampton, we are the main DAF truck dealers in the area offering sales, parts and servicing.
#MadeForDAF
